Privacy Policy
What personal data we collect and why we collect it
Effective Date: 04-Oct-2022
Last Modified on: 05-Oct-2022
"The Product Analytics" and the website "www.theproductanalytics.com" (hereinafter "Website", "Site") are owned by Eudaemonia Product Ops (OPC) Pvt Ltd (hereinafter "We", "Us", "Our" or "The Product Analytics"), which is a data controller of your personal data.
This policy (the “Privacy Policy”) tells you what information we collect from visitors of the site and other related services provided or operated by "The Product Analytics" ("Services"), how we use that information, how we may share that information, how we protect your information, and your choices regarding your Personal Information (defined below). This Privacy Policy does not apply to information collected by us through any other means, including on any other website operated by The Product Analytics; or any third party, including through any application or content (including advertising) that may link to or be accessible from the site.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree to the privacy policy, including any changes thereto, then you must not access and use the Services. This Privacy Policy may change from time to time (see changes), and your continued use of the app after we make changes is considered to be acceptance of those changes. So, please check this policy periodically for updates.
To utilize the Services, you are required to submit certain information through our website or other means at further stages of our Services. We collect and utilize additional information as set forth below.
Personal Information We Collect from you:
We collect several types of information from and about users of our website (collectively “Personal Information”), including, specifically:
Personally identifiable information about you, including when you register with the Services, your name, work address, telephone/mobile number, email address, contact information, and, once you have started using the Services, the software(s) you use (for which you need service from us), and any other information you provide to us, or grant us access to, when you access or use the Services, including the data collected by the software(s) you use;
When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or content you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”
Information that you provide by filling in forms on our website or other means, including at the time of registering to use the Services, using the Services, or requesting further Services. We may also ask you for information when you report a problem with our Services;
Records and copies of your correspondence (including email addresses) if you contact us; and
Details of Services requested through our Site and the fulfillment of your requests. We will process personal information collected through the Services in accordance with applicable law and as described in the Terms of Use and this Privacy Policy. If you do not want to provide us with this information, please do not utilize the Services.
Information We Collect From Third Parties:
We may collect personal information about you from third parties, such as our business partners and service providers so that we can provide our Services to you.
Information We Collect Automatically:
The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve and deliver a better and more personalized Service.
Additionally, we may collect certain information automatically when you use the Services, including the following information through the below methods:
Cookies: We may use “cookies” and other technologies to collect data that enables us to better understand and improve the usability, performance, and effectiveness of our Services. For instance, we may use session cookies (which expire once you close your browser) to provide you with a more personal and interactive experience on our site. A “cookie” is a small piece of data sent from a website and stored on the user's computer by the user's web browser while the user is browsing. You may have the capability on your mobile device to refuse to accept browser cookies by activating the appropriate setting in the preferences for your operating system or browser. However, if you select this setting, you may be unable to access certain parts of our site. Unless you have adjusted your browser or operating system settings so that it will refuse cookies, our system will issue cookies when you access our app.
Third-Party Analytics: We use third parties’ analytic and tracking tools to better understand who is using the Services, how people are using the Services, and how to improve the effectiveness of the Services and its content, as well as to help those parties advertise the Services. Those third-party companies may use cookies, pixel tags, or other technologies to collect and store anonymous information such as time of visit, pages visited, time spent using the Services, device identifiers, type of operating system used, and other website(s) you may have visited. They might combine information they collect from your interaction with the Services with personal information they collect from other sources. We do not have access to, nor control over, third parties’ use of cookies or other tracking technologies. We currently use the analytic and tracking tools Google Analytics, a web analytics service provided by Google, Inc. (“Google”), and Website Statistics, a web analytics service provided by Tilda Publishing Ltd. ("Tilda"). You can find out more about how Google uses data when you visit our App by visiting “How Google uses data when you use our partners' sites or apps”, (located at www.google.com/policies/privacy/partners/). We also encourage you to review Tilda's privacy policy, which can be found at https://tilda.cc/privacy/, to learn more about how Tilda uses and protects your information.
How do we process your data?
We respect your privacy and will not sell your personal information to third parties. However, we may disclose your personal information for purposes as outlined in this Privacy Policy.
We may use your Personal Information to: provide Services to you, respond to your inquiries, provide information on Services you request; have a representative contact you regarding our Services that you may be interested in; provide you with notices about your account; carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection, notify you about changes to our Services, and for any other purpose with your consent. Unless you have otherwise opted out of receiving email or text communication from us, you agree, by using the Services, to allow us to use your email or telephone number for communication and provision of Services consistent with this Privacy Policy.
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
We may also use your personal information to improve our Services, provide information regarding analytics, start-up, and product management topics, deliver other information we believe you will find most relevant and useful, and in any other way we may describe when you provide the information or to which you consent. We may occasionally contact you to gather customer service information to help us determine how we can improve our Services and products to better meet your needs. We may also de-identify and/or aggregate your data so that it no longer reasonably identifies you. De-identified data, in individual or aggregated form, may be used without restriction and for any purpose, including for improvement purposes by us, our business partners, our sponsors and third parties.
We may combine or cross-reference your personal information with general information or other information we may have acquired about you or may acquire about you through other sources, including offline sources of information, to help further customize the information, Website or Services we provide to you.
We use the general information we collect from you to help us understand and analyze users of our Services, including generating aggregate statistics about Services use. This data can then be used to tailor the Services’ content and deliver a better experience for our users. We may also collect, aggregate and maintain anonymous information about the visitors to our Services. We may further share such aggregate, non-identifiable information with business partners, our sponsors and other third parties.
You can visit the website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling in a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, and telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via hello@theproductanalytics.com.
Sharing of Personal Information with Third Parties:
From time to time, we may use third parties to provide services or otherwise support our business or collaborate with third parties with respect to development, promotion, or other business activities related to a particular product or service. These third parties may include our own service providers we use to support our business and who provide IT and infrastructure support services, as well as marketing and billing services, provided such third parties have agreed to comply with this Privacy Policy or substantially equivalent terms. We may also disclose Personal Information to our subsidiaries and affiliates; to a third party in connection with a merger, divestiture, restructuring, reorganization, dissolution, sale or transfer of some or all of our assets or other similar corporate transactions or in connection with a bankruptcy, or similar proceeding.
We may disclose personal information to fulfill the purpose for which you provide it. For example, we may disclose your contact to your service provider if signed-up through us, to the extent applicable to the business arrangement through which you are accessing their services.
Your rights:
If you are a European resident, you have the following rights related to your personal data:
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.
Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Legal disclosure:
We may also release your personal information to third parties as required by law, when we believe disclosure is necessary to comply with a legal or regulatory requirement, judicial proceeding, court order, or legal process served on us, to protect the safety, rights, or property of our users, customers, the public, or The Product Analytics, or defend The Product Analytics and its officers, directors, employees, attorneys, agents, contractors, and partners, in connection with any legal action, claim, or dispute. We may also disclose Personal Information to enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to hello@theproductanalytics.com.
Last Modified on: 05-Oct-2022
"The Product Analytics" and the website "www.theproductanalytics.com" (hereinafter "Website", "Site") are owned by Eudaemonia Product Ops (OPC) Pvt Ltd (hereinafter "We", "Us", "Our" or "The Product Analytics"), which is a data controller of your personal data.
This policy (the “Privacy Policy”) tells you what information we collect from visitors of the site and other related services provided or operated by "The Product Analytics" ("Services"), how we use that information, how we may share that information, how we protect your information, and your choices regarding your Personal Information (defined below). This Privacy Policy does not apply to information collected by us through any other means, including on any other website operated by The Product Analytics; or any third party, including through any application or content (including advertising) that may link to or be accessible from the site.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree to the privacy policy, including any changes thereto, then you must not access and use the Services. This Privacy Policy may change from time to time (see changes), and your continued use of the app after we make changes is considered to be acceptance of those changes. So, please check this policy periodically for updates.
To utilize the Services, you are required to submit certain information through our website or other means at further stages of our Services. We collect and utilize additional information as set forth below.
Personal Information We Collect from you:
We collect several types of information from and about users of our website (collectively “Personal Information”), including, specifically:
Personally identifiable information about you, including when you register with the Services, your name, work address, telephone/mobile number, email address, contact information, and, once you have started using the Services, the software(s) you use (for which you need service from us), and any other information you provide to us, or grant us access to, when you access or use the Services, including the data collected by the software(s) you use;
When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or content you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”
Information that you provide by filling in forms on our website or other means, including at the time of registering to use the Services, using the Services, or requesting further Services. We may also ask you for information when you report a problem with our Services;
Records and copies of your correspondence (including email addresses) if you contact us; and
Details of Services requested through our Site and the fulfillment of your requests. We will process personal information collected through the Services in accordance with applicable law and as described in the Terms of Use and this Privacy Policy. If you do not want to provide us with this information, please do not utilize the Services.
Information We Collect From Third Parties:
We may collect personal information about you from third parties, such as our business partners and service providers so that we can provide our Services to you.
Information We Collect Automatically:
The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve and deliver a better and more personalized Service.
Additionally, we may collect certain information automatically when you use the Services, including the following information through the below methods:
Cookies: We may use “cookies” and other technologies to collect data that enables us to better understand and improve the usability, performance, and effectiveness of our Services. For instance, we may use session cookies (which expire once you close your browser) to provide you with a more personal and interactive experience on our site. A “cookie” is a small piece of data sent from a website and stored on the user's computer by the user's web browser while the user is browsing. You may have the capability on your mobile device to refuse to accept browser cookies by activating the appropriate setting in the preferences for your operating system or browser. However, if you select this setting, you may be unable to access certain parts of our site. Unless you have adjusted your browser or operating system settings so that it will refuse cookies, our system will issue cookies when you access our app.
Third-Party Analytics: We use third parties’ analytic and tracking tools to better understand who is using the Services, how people are using the Services, and how to improve the effectiveness of the Services and its content, as well as to help those parties advertise the Services. Those third-party companies may use cookies, pixel tags, or other technologies to collect and store anonymous information such as time of visit, pages visited, time spent using the Services, device identifiers, type of operating system used, and other website(s) you may have visited. They might combine information they collect from your interaction with the Services with personal information they collect from other sources. We do not have access to, nor control over, third parties’ use of cookies or other tracking technologies. We currently use the analytic and tracking tools Google Analytics, a web analytics service provided by Google, Inc. (“Google”), and Website Statistics, a web analytics service provided by Tilda Publishing Ltd. ("Tilda"). You can find out more about how Google uses data when you visit our App by visiting “How Google uses data when you use our partners' sites or apps”, (located at www.google.com/policies/privacy/partners/). We also encourage you to review Tilda's privacy policy, which can be found at https://tilda.cc/privacy/, to learn more about how Tilda uses and protects your information.
How do we process your data?
We respect your privacy and will not sell your personal information to third parties. However, we may disclose your personal information for purposes as outlined in this Privacy Policy.
We may use your Personal Information to: provide Services to you, respond to your inquiries, provide information on Services you request; have a representative contact you regarding our Services that you may be interested in; provide you with notices about your account; carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection, notify you about changes to our Services, and for any other purpose with your consent. Unless you have otherwise opted out of receiving email or text communication from us, you agree, by using the Services, to allow us to use your email or telephone number for communication and provision of Services consistent with this Privacy Policy.
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
We may also use your personal information to improve our Services, provide information regarding analytics, start-up, and product management topics, deliver other information we believe you will find most relevant and useful, and in any other way we may describe when you provide the information or to which you consent. We may occasionally contact you to gather customer service information to help us determine how we can improve our Services and products to better meet your needs. We may also de-identify and/or aggregate your data so that it no longer reasonably identifies you. De-identified data, in individual or aggregated form, may be used without restriction and for any purpose, including for improvement purposes by us, our business partners, our sponsors and third parties.
We may combine or cross-reference your personal information with general information or other information we may have acquired about you or may acquire about you through other sources, including offline sources of information, to help further customize the information, Website or Services we provide to you.
We use the general information we collect from you to help us understand and analyze users of our Services, including generating aggregate statistics about Services use. This data can then be used to tailor the Services’ content and deliver a better experience for our users. We may also collect, aggregate and maintain anonymous information about the visitors to our Services. We may further share such aggregate, non-identifiable information with business partners, our sponsors and other third parties.
You can visit the website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling in a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, and telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via hello@theproductanalytics.com.
Sharing of Personal Information with Third Parties:
From time to time, we may use third parties to provide services or otherwise support our business or collaborate with third parties with respect to development, promotion, or other business activities related to a particular product or service. These third parties may include our own service providers we use to support our business and who provide IT and infrastructure support services, as well as marketing and billing services, provided such third parties have agreed to comply with this Privacy Policy or substantially equivalent terms. We may also disclose Personal Information to our subsidiaries and affiliates; to a third party in connection with a merger, divestiture, restructuring, reorganization, dissolution, sale or transfer of some or all of our assets or other similar corporate transactions or in connection with a bankruptcy, or similar proceeding.
We may disclose personal information to fulfill the purpose for which you provide it. For example, we may disclose your contact to your service provider if signed-up through us, to the extent applicable to the business arrangement through which you are accessing their services.
Your rights:
If you are a European resident, you have the following rights related to your personal data:
- The right to be informed.
- The right of access.
- The right to rectification.
- The right to erasure.
- The right to restrict processing.
- The right to data portability.
- The right to object.
- Rights in relation to automated decision-making and profiling.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.
Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Legal disclosure:
We may also release your personal information to third parties as required by law, when we believe disclosure is necessary to comply with a legal or regulatory requirement, judicial proceeding, court order, or legal process served on us, to protect the safety, rights, or property of our users, customers, the public, or The Product Analytics, or defend The Product Analytics and its officers, directors, employees, attorneys, agents, contractors, and partners, in connection with any legal action, claim, or dispute. We may also disclose Personal Information to enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to hello@theproductanalytics.com.
